Legal document

Terms & Conditions

Last updated: March 13, 2026

Welcome to John Bee. By using our services you agree to these terms and conditions. Please read them carefully. If you have questions, please contact us at info@sennd.nl.

1. Applicability

  • These terms and conditions apply to all services offered by John Bee.
  • By using John Bee you agree to these terms.
  • John Bee reserves the right to amend these terms. Changes will be announced 14 days in advance by email.
  • If you do not agree to the amended terms, you can cancel your subscription.

2. Payment and invoicing

  • Subscriptions are billed monthly or quarterly, depending on your chosen plan.
  • Payments must be made in advance via the payment methods offered by John Bee.
  • In case of late payment, John Bee reserves the right to suspend your account until payment is received.
  • After 14 days of non-payment, John Bee may permanently close your account without prior warning.
  • Upon account closure due to non-payment, all data will be permanently deleted within 30 days.
  • Payments already made will not be refunded in case of suspension or closure due to non-payment.

3. Subscription and cancellation

  • Subscriptions are automatically renewed at the end of each billing period.
  • You can cancel your subscription at any time via your account settings.
  • Upon cancellation, your account remains active until the end of the paid period.
  • After cancellation, all data will be permanently deleted within 30 days of the end of your subscription.
  • John Bee offers a 30-day free trial. After this period, the chosen subscription is automatically activated unless you cancel.

4. Data management and retention

  • John Bee stores your business data, quotes, invoices and other information for the duration of your active subscription.
  • Upon termination of your subscription, all data will be permanently deleted within 30 days.
  • It is your responsibility to back up your data before your subscription ends.
  • John Bee makes daily automatic backups but is not obliged to make these available after your subscription ends.
  • You always have the right to access, correct and delete your personal data in accordance with GDPR.
  • John Bee never sells or shares your data with third parties, except where legally required.

5. Liability and warranty

  • John Bee provides the software 'as-is' and gives no guarantees of uninterrupted or error-free operation.
  • John Bee is not liable for damages resulting from the use of the software.
  • John Bee is not liable for outages, bugs or interruptions in service.
  • In case of technical issues, John Bee aims to resolve these within 48 hours.
  • John Bee's total liability is limited to the amount you paid in the past 3 months.
  • John Bee is not responsible for errors in documents generated by you.

6. Availability and maintenance

  • John Bee aims for 99% uptime but cannot guarantee this.
  • John Bee may temporarily interrupt service for maintenance.
  • In case of emergency maintenance, the service may be temporarily unavailable without prior notice.
  • John Bee reserves the right to modify the functionality of the software.

7. Use and misuse

  • You may only use John Bee for legal purposes.
  • It is prohibited to use the software for illegal activities, spam, or to harm others.
  • John Bee reserves the right to immediately close accounts that misuse the service.
  • You are responsible for keeping your login credentials secure.
  • It is prohibited to reverse-engineer, copy or distribute the software.

8. Intellectual property

  • All rights to John Bee's software, design and content remain the property of John Bee.
  • You receive a non-exclusive, non-transferable right of use for the duration of your subscription.
  • The content you create (quotes, invoices, client data) remains your property.
  • John Bee may use your content to improve the service but will never share it with third parties.

9. Privacy and security

  • John Bee takes the privacy of your data seriously and acts in accordance with the GDPR.
  • We use industry-standard security measures to protect your data.
  • For more information on how we handle your data, see our privacy policy.
  • You always have the right to access, correct, restrict and delete your personal data.

10. Disputes and applicable law

  • These terms are governed by Dutch law.
  • Disputes will first be resolved by mutual consultation.
  • If this does not lead to a resolution, the courts in the Netherlands have jurisdiction.
  • John Bee aims to handle complaints within 7 business days.

Contact

Do you have questions about these terms and conditions? Please contact us:

E-mail: info@sennd.nl

Bedrijfsnaam: John Bee

Land: Nederland